Refund policy

Returns, Replacements & Refunds

At Poms Boutique, customer satisfaction is important to us.

All sales are final, except for items that arrive damaged or defective or where a return or refund is required by law.

Damaged or Defective Merchandise

If you receive an item that is damaged or defective, please contact us within 3 days of delivery and provide clear photographs showing the damage or defect.

Once the issue has been reviewed and confirmed:

- Replacement available: A replacement will be shipped at no additional cost.

- Replacement unavailable: A refund will be issued to the original payment method.

Customers do not need to return damaged or defective merchandise unless specifically instructed.

Other Returns

We do not accept returns or exchanges for changes of mind, personal preferences, or items that are not damaged or defective, except as required by law.

Contact Us

For assistance with damaged or defective merchandise, please contact Poms Boutique at Pomsblingboutique@yahoo.com

This policy does not affect your rights under applicable consumer protection laws.